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TERMS & CONDITIONS

Last Updated: February 8, 2026

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services.

2. Account Registration

To use certain features of the website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3. Orders and Pricing

All orders placed through the website are subject to acceptance by Meatdeal. We reserve the right to refuse or cancel any order for any reason. Prices are subject to change without notice.

4. Delivery and Shipping

4.1 Delivery Areas

We currently deliver to the following areas: Colombo and suburbs, Gampaha district, and Kandy city.

4.2 Delivery Times

Orders are delivered within the selected time slot. We offer same-day delivery for orders placed before 2:00 PM.

4.3 Delivery Charges

Delivery charges vary by location and order value. Free delivery for orders above Rs. 2,000.

5. Returns and Refunds

Due to the perishable nature of our products, returns are only accepted if the products are damaged or do not meet our quality standards at the time of delivery. Please inspect your order upon receipt.

6. Loyalty Program

Membership in the Meatdeal Loyalty Program is automatic upon account creation. Points are earned on qualifying purchases and can be redeemed for discounts as specified in the program details.